In a new update on the undersea cable disruptions that affected internet connectivity in Ghana, Nigeria, Cote d’Ivoire and parts of South Africa, the National Communications Authority (NCA) in Ghana has revealed that full service restoration may take about five weeks.
The Authority made this known in a statement after convening a face-to-face meeting on Saturday afternoon with all four subsea cable landing service providers—ACE, MainOne, SAT-3, and WACS—and the three major mobile network operators (MNOs)—AT, MTN, and Telecel.
According to the release, the subsea cable landing service providers have already remotely identified the approximate locations of the damages and have initiated preparations to dispatch repair vessels to assess and restore connectivity.
READ ALSO: Undersea Cable Damage Causes Internet Disruptions Across West Africa
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The meeting, which saw the top management of these providers and operators in attendance, was to update stakeholders on the current situation and deliberate on strategies for the way forward.
On Thursday, March 14, a major internet disruption hit West and Central Africa as a result of damages to multiple subsea cables, reports from operators of multiple subsea cables said.
But the NCA says despite the challenges posed by the situation, both the MNOs and subsea cable landing service providers have been actively collaborating with their international partners in the sub-region to enhance capacity for data services as soon as possible.
Read the full statement below:
