The National Communications Authority (NCA) on Wednesday, launched an nine-member Dispute Resolution Committee (DRC) as part of obligations under sections 84 and 85, of the Electronic Communications Act 2008, Act 775.
The committee is chaired by Patrick Boateng, a board member of the NCA, with other industry representatives including Prof Mark Adom-Asamoah, Ama Pomaa Boateng, Dr. Jemima Nunoo, Prince Hari Crystal, Kofi Owusu-Nhyira Esq., Kusum Appiah, and Mrs. Golda Sowah Adjei with Nana Adjoa Adobea Asante as the Secretary.
The committee is expected to begin its work next month after sensitising the public on the procedures to engage the DRC, and the DRC User Guidelines.
“The DRC is expected to be open to the public by 1st July 2024, and will be accessible to the general public to submit disputes for the consideration of the Committee. For the first few months, there will be no filing fees for the submission of claims,” NCA Board Chair, Okatakyie Ababio Boakye Danquah II said in a keynote address.
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“As the communication industry continues to evolve and expand, it has become prudent that the DRC be set-up to augment and make the dispute resolution process of the Authority more robust” Dr. Joe Anokye, the Director General of the NCA is also quoted to have said in a statement.
